Infatuation Rules
Photo: Cristian Muduc
These are some specific examples of disrespectful behavior in the workplace: Gossiping or lying. Shouting or speaking in a hostile tone. Saying inappropriate words or statements.
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Read More »Disrespectful employees who undermine others in the workplace make those other employees more likely to model bad behavior. There are some important steps you should take with a disrespectful employee, such as listening to them, giving them constructive feedback, and checking in on their co-workers. You should keep thorough documentation of all incidents, because it’s not always easy to fire employees without proof of wrongdoing. This article is for business owners or managers who are dealing with disrespectful employees or toxic work environments. Employees who are disrespected by their co-workers feel more comfortable treating others the same way, which ends up creating a toxic workplace, research has found. The problem stems from one employee undermining another, according to a study published in the Journal of Applied Psychology. KiYoung Lee, one of the study’s authors and an assistant professor in the University at Buffalo School of Management, said undermining is intentional behavior that hinders other employees from achieving workplace success or establishing and maintaining positive relationships at work. Examples include giving a co-worker the silent treatment, belittling a co-worker’s ideas in front of others, and purposely withholding information to delay a colleague’s progress. “This kind of interpersonal aggression costs organizations about $6 billion each year in health problems, employee turnover and productivity loss,” said Lee in a statement. As part of the study, researchers conducted two rounds of surveys of 182 employees at 25 branches of two Korean banks to see whether those who had been victims of undermining would later become perpetrators. The first survey examined employees’ levels of undermining victimization, moral identity and interpersonal justice. The second survey, conducted one month later, measured employees’ levels of moral disengagement, resource depletion and engagement in social undermining. The researchers found that when employees felt they’d been treated disrespectfully, they became more selfish because of the perception of unfairness. Lee said these workers felt as if they had suffered enough and that this entitled them to be selfish. “When we become selfish, it is much easier to justify our own [undermining] toward others,” Lee said. “We use this to justify our actions, for instance, by calling undermining ‘part of the game.'” The study was co-authored by Eugene Kim, an assistant professor at the Georgia Institute of Technology; Devasheesh Bhave, an assistant professor at Singapore Management University; and Michelle Duffy, a professor at the University of Minnesota.
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