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Keeping your account secure

Your account security is always top of mind for us. Here are some tips to keep your TikTok account safe and secure:

1. Link a phone number and email address to your TikTok account.

Add two contact methods to your account. This way, if one linked method is compromised, you have an alternative login method.

To link a phone number and email address to your account:

1. Tap Profile in the bottom right.

2. Tap the 3-line icon in the top right.

3. Tap Settings and privacy.

4. Tap Manage account.

5. Enter your phone number and email address.

6. Tap Send code and on the next screen, enter the verification code sent to you via SMS and email.

Learn how your phone number is used on TikTok.

2. Create a strong and unique password.

Choose a password that's unique to you and difficult for others to guess.

To make a strong TikTok password:

• Aim for 12 to 15 characters long.

• Use a mix of uppercase and lowercase letters, numbers, and symbols.

• Change your password often. We suggest updating it every 30 days.

3. Turn on 2-step verification.

To further protect your account, we strongly recommend turning on 2-step verification (2SV). This is a common account security feature that adds an extra layer of protection to help us verify it's you if you log in from an unrecognized device. Additionally, 2SV provides an added layer of security to your account in case your password is compromised. Many people only have one layer (a password) to protect their account. However with 2SV, if someone obtains your password, they'll still need access to your phone or email address when attempting to log in to your account.

To turn on 2-step verification:

1. Check that you have the latest version of TikTok downloaded.

2. Tap Profile in the bottom right.

3. Tap the 3-line icon in the top right.

4. Tap Settings and privacy.

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5. Tap Security and login.

6. Tap 2-step verification and choose at least two verification methods. We recommend SMS* and email.

7. Tap Turn on to confirm.

8. If you have not previously entered your contact information, you'll be prompted to enter an email address and phone number. 9. Tap Send code and on the next screen, enter the verification code sent to you via SMS and email. The next time you log in, a verification code will be sent to your email or phone. Enter the code into the 2-step verification prompt on your screen to confirm your identity.

*Standard SMS fees may apply.

Managing trusted devices

Any time you log in to TikTok using an unrecognized device or from a third-party application, you'll be asked to enter your password and a one-time verification code (sent via SMS or email). If you access TikTok repeatedly from a known, trusted device, you can select to remember this device after entering the one-time verification code to avoid being prompted again.